As part of its continuing efforts to develop administrative performance and raise staff efficiency, the Training and Development Office at Al Arab University, led by Ms. Hanan Mohamed Hassan Jamlaki, a certified trainer holding a master’s degree in training and training impact measurement, has continued its “Mobile Trainer” program with a training session for staff of the Registration and Admissions Office and the Student Affairs Office at the university.
The session provided practical training in using “matrices”, a tool that allows staff to measure their daily performance against weekly and monthly targets, helping them track work accurately, increase transparency in performance evaluation and complete tasks more efficiently.
The training is part of the Training and Development Office’s plan to develop administrative staff, establish a culture of continuous improvement, and apply modern tools for measuring performance and improving the institutional working environment.
The university will continue to deliver high-quality training programs that raise the standard of services provided to students, develop the efficiency of its various departments, improve performance and speed up the processing of requests, and support its pursuit of institutional excellence.